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I-30 Self Storage

4018 Interstate 30 , Mesquite, TX 75150
Current Customers: 972.279.1380

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 25 Reviews
5 Stars - 25 Reviews
August 1, 2019
I DO NOT recommend anybody getting a storage unit at this place at ALL!!!!! I had my unit broken in and had everything stolen from my unit. The reason why I decided to go with this storage place was because on their web site it says that the Units are protected with advanced security features. Well I tell you this they sure fell short on this protection. And I will tell you why, when my things where stolen the “Advanced Security “ that they were supposed to be providing had been down for about 2 weeks prior to the day my unit was broken in to. I spoke to the manager George Sanchez Jr. which by the way that’s another thing that the storage provides is that the manager lives onsite “for added security and customer service” and I quote that is how is listed on there website, and again that also failed because that did not even help not to break in my unit. And he also has a “Emergency number” posted on his door which by the way it doesn’t work I called it sever times until I got a hold of George the manager by calling and calling the main number and I addressed to him that the emergency number was not going through and he told me oh yea it doesn’t work and by him knowing that he still has not changed the number. “Fence or gated area with recorded video surveillance” this is another thing that is listed on their website and it says again recorded video surveillance and still did not do anything about it to have those cameras fixed. If they know that is one of the major thing that customers have their thing in that storage because of security oh and by the way they have this words on their web site” You can rest assured that your belongings will be safe and secure with us.” Well that did not happened right? This is exactly what they have on their website and this are their own word “ Our Security Features at I-30 Self Storage, we take the security of your valuables seriously. It’s our top priority. To keep your things safe, our facility features perimeter fencing, gated entry, and surveillance cameras. We also have a resident manager, so there’s always someone on site to keep a watchful eye. You can rest assured that your belongings will be safe and secure with us. I am very disappointed with them because they would not even help me nor have try to contact the detective that has this report. They would not even give me the people who had been in and out of the building because well they say that they record everybody that comes. I asked for the owner of the facility of someone beside the manager and he gave me the name of Daniels Jones by him (manager George Sanchez) he is the Owner of his facility but he could not give me the number to reach him or anything else, so you tell me how in the hell was I supposed to get in contact with him if I don’t have a way on doing so. So if you choose to rent a storage unit it’s under your responsibility because they don’t provide you with noting that is said on their website.
Great Experience!
Amanda Sanford
January 21, 2017
great customer service from the time i first called.
4 stars all the way
seleta zambrane
July 18, 2016
customer service was awesome / little hard to find
Dana T
May 28, 2016
George was so patient and understanding! i came from San Antonio
very friendly
john l
May 28, 2016
helped me a lot
David W
May 28, 2016
the experience was great great price and great people
Brandi Dittoe
May 16, 2016
very nice , clean and relaxed , also very knowledgeable
Thresa Richardson
May 2, 2016
Real deal great price
leticia lara
April 20, 2016
good real deal no lie good space love it
Great place
Ad Rodriguez
April 16, 2016
Close to where i live, Great customer service and Great rate!
Very helpful
John Lentz
April 16, 2016
I got behind because i lost a part time job. They worked with me until i could get caught up. I really appreciate their efforts.
no problems
mark markiewicz
April 13, 2016
April 12, 2016
super great
Jazmin Bendaw
April 12, 2016
So nice w/ great hopitality
very goood
nancy H
April 7, 2016
excellent customer service
very quick and easy
Fay Marie
April 6, 2016
good all around experience
Great price Great people
Frankie A.
April 6, 2016
Great guys over there i really like dealing with them.
Great people
Quinton A Baker
April 5, 2016
My experience has been excellent!
easy to work with
andy johnson
April 2, 2016
good personnel. i will always store here when i need to
very respectful
Mary Thompson
April 2, 2016
the staff is kind and respectful
April 2, 2016
i would recommend
great prices compared others
April 2, 2016
Really affordable prices compared to others around the area, and the staff is really friendly and helpful. Definitely recommend!
This is a very clean place.
Sheri Ballew
April 1, 2016
The men at this store were very helpful. I feel safe there knowing that they live on site & are out there daily working around. I will tell everyone to store with them. Thank you I30!
Personable Service
Val Gregory
March 25, 2016
This is not a big box controlled by "the man behind the curtain", but is smaller, has better pricing and Michael, Manager provides personable service.
February 23, 2016
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